Posts Tagged ‘Dynamics CRM 4.0 Duplicate Detection’

 

How to make life more convenient: Duplicate Detection Status Exact Match

Posted September 29th, 2009 / 2 Comments

When you begin creating an new Duplicate Detection rule or continue altering an existing one, the common behavioral actions are to include First Name, Last Name, Company Name, etc. The basics. And from there, yes, you will be able to detect duplicates as long as the data related to the records are in fact exact matches. 

Here comes the big question: once you deactivate a particular record, wouldn’t the record automatically be excluded from Duplicate Detection results? No. It wouldn’t. Yes, it is an Inactive record, but it will still be included unless you specifically state that you do not want Inactive records to be included in the results.

The rule is set up to do exactly what you tell it to do. It won’t read your mind  and think about what would be the most efficient additions to the rule. 

If you want to only search inside of active records for duplicates, you need to include an Exact Match line on the Status field. (Be sure to save and republish the rule after making any alterations.)

01 - Duplicate Detection Window

This way when you go through and merge any records you find that are in fact duplicates, they won’t be included again and again in the search results. This makes it much easier to quickly dwindle down the amount of records that appear in the Duplicate Detection results.

Hope this helps!

Continue Reading