Dynamics CRM: Want to know more about synchronizing with Outlook?

Posted Thursday, March 11th, 2010

Click here to view an article illustrating the basics of Outlook synchronization. Here’s a snippet from the Microsoft Download Center regarding the article:

Both the online and offline versions of the CRM Outlook Client support synchronizing CRM contacts and CRM activities to Outlook folders, or Outlook synchronization. Outlook synchronization enables Outlook users to view Dynamics CRM information, including contacts, tasks, phone calls, letters, faxes, appointments, and e-mails, within the Outlook interface.”

Please note: you need to have Update Rollup 7 or newer in order (or Microsoft Dynamics CRM Online November 2009 Service Update or newer) for this to be applicable to you.

Not on a recent rollup? Click here to download Update Rollup 9.

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