Topic: ‘Whitepaper’

A new study by Forrester Research, a top information technology research company based out of Cambridge, Massachusetts, concludes that Microsoft Dynamics CRM 2011 not only reduces marketing, sales, and service costs throughout organizations using CRM 2011, but also increases revenue productivity and collaboration throughout the company.

Using a risk-adjusted ROI cost analysis method, Forrester determined that organizations can see a total return of investment in as little as 4.1 months. After gathering information and feedback from executives currently working for 9 Dynamics CRM 2011 customers in their initial implementation phases, Forrester conducted a composite case study with 50 CRM users working for an organization with 2,000 employees. Read the rest of this entry »

Want to know more about Dynamics CRM 2011 on a technical level? Want to download and peruse the 2011 SDK? Want to view some tecnical articles specifically geared towards Dynamics CRM 2011?

Microsoft TechNet has a library with technical information that is very helpful for any technical consultant working with Dynamics CRM 2011. Click here to navigate to the Microsoft Dynamics CRM 2011 section of the TechNet library.

A new whitepaper has been released by the E3 team at Microsoft regarding Security inside of Microsoft Dynamics CRM Online called Microsoft Dynamics CRM Online: Security Features. Here’s an overview from the Download Center:

“Microsoft takes a holistic approach to providing a highly secure environment for Microsoft Dynamics CRM Online. After an overview of the inherent risks to three key areas of the service, the remaining sections of this paper describe how Trustworthy Computing, Microsoft’s core commitment to build software and services that better help protect customers and the industry, is reflected in the design and operation of Microsoft Dynamics CRM Online.”

Click here to download it at the Microsoft Download Center.

The E2 team at Microsoft has released another informative whitepaper: Security and Authentication in Microsoft Dynamics CRM: Connectivity and Firewall Port Requirements in On-Premise Deployments. You can download the document here at the Microsoft Download Center.

The Microsoft Dynamics CRM Team Blog has posted a great summary of the article. You can view the post here.

A field level security whitepaper from the Microsoft team has recently been released – contains some interesting functionality.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=471f8670-47b3-4525-b25d-c11a6774615c

Microsoft CRM Engineering for Enterprise team has recently released a sample whitepaper on customer implementation, available for download on the Microsoft Download Center.

“Working closely with contacts in a variety of technical, support, and field roles, the MS CRM Engineering for Enterprise (E2) team receives documentation and resources from which the broader CRM community can benefit. This paper provides a sample final report on the results, conclusions, and recommendations from a performance and scalability assessment of a customer’s implementation of Microsoft Dynamics CRM….”

To read more about this topic and to download the whitepaper, please click on the following link to the Microsoft Download Center:

http://www.microsoft.com/downloads/details.aspx?FamilyID=e76d8916-81a6-4330-90ae-b24f8263fff8&DisplayLang=en

“Microsoft SQL Server® 2008 contains a variety of features that, when implemented properly, can improve the performance of a Microsoft Dynamics® CRM 4.0 implementation and secure the data within that deployment….”

Click on the link below to navigate to the Microsoft Download Center and download the white paper:

http://www.microsoft.com/downloads/details.aspx?FamilyID=b5bb47a4-5ece-4a2a-a9b5-5435264f627d&DisplayLang=en