Topic: ‘Performance’

Microsoft has recently announced that the next scheduled service update for Microsoft Dynamics CRM 2011 is going to be released in Q2 of this year. Codenamed “CRM Anywhere,” the release is going to concentrate on the following categories:

• Mobile Solutions – improvements to the Microsoft Dynamics CRM Mobile application
• Browser Flexibility – this will include Firefox, Chrome, and Safari!
• “Rapid View” Forms – a view-only form version for quick customer information access
• Social Media – Facebook/Twitter-ish functionality (i.e. “Like” or “Dislike” Activity Feed posts)
• Industry Templates – Life Annuity Insurance Sales, Non-Profit, Health Plan Sales, and Wealth Management templates are going to be available
• SQL Server 2012 – enhanced query performance, support for up to 25 cores, use of SQL Azure Data Sync, and more
• BI Insights with Power View – Product Sales Analysis & Sales Pipeline Analysis reports via “Power View,” also known as “Project Crescent”
• Certifications – Microsoft has achieved a variety of new certifications, such as ISO 17001, Sarbanes-Oxley, and Safe Harbor
• Portal Framework Enhancements – set up standards-based pages within your CRM instance (think Facebook, Yahoo, Google) that require sign-on authentication; Office 365 will be supported as well!
• Custom Workflow Activities – for CRM Online, Microsoft is now allowing custom .NET workflow activities!

If you want to read more about the future release of this exciting update, download the Release Preview Guide here. It contains some very valuable material concerning each of the categories of interface improvement.

Want to get with us to update your system? We’d love to speak with you! Contact us at (770) 368-4000 or email us at info@ibisinc.com to speak with a sales representative about getting your CRM instance on the most recent maintenance schedule.

Are you still using the 4.0 version of Microsoft Dynamics CRM? Good news – a new Update Rollup release! Rollup 20 is now  available for download.

Want to go to the Download Center to access the downloadable files? Click here. These EXE files should be downloaded based upon the bit version of your server (they are available for 64-bit server and 32-bit server versions). A Client download EXE file is also available for the 32-bit version of MS Office ONLY. Read the rest of this entry »

A new study by Forrester Research, a top information technology research company based out of Cambridge, Massachusetts, concludes that Microsoft Dynamics CRM 2011 not only reduces marketing, sales, and service costs throughout organizations using CRM 2011, but also increases revenue productivity and collaboration throughout the company.

Using a risk-adjusted ROI cost analysis method, Forrester determined that organizations can see a total return of investment in as little as 4.1 months. After gathering information and feedback from executives currently working for 9 Dynamics CRM 2011 customers in their initial implementation phases, Forrester conducted a composite case study with 50 CRM users working for an organization with 2,000 employees. Read the rest of this entry »

Want to know more about Dynamics CRM 2011 on a technical level? Want to download and peruse the 2011 SDK? Want to view some tecnical articles specifically geared towards Dynamics CRM 2011?

Microsoft TechNet has a library with technical information that is very helpful for any technical consultant working with Dynamics CRM 2011. Click here to navigate to the Microsoft Dynamics CRM 2011 section of the TechNet library.

The CRM E² team released a new whitepaper a few weeks ago titled CRM 4.0 – xRM Application Scalability Study. The paper goes into detail about the multi-tenancy and xRM capabilities of Dynamics CRM 4.0, the virtualization features of Microsoft Windows Server 2008 R2 Hyper-V, and more.

If you want to view the related blog on the Microsoft Dynamics CRM Team Blog, click here to go to the site.

If you want to go ahead and download the whitepaper, click here to go direcly to the Microsoft Download Center.

Today Microsoft has released Update Rollup 7 for Dynamics CRM 4.0. It is now available for download at the Microsoft Download site here. There is also an associate KB article, that include additional information related to the release. You can view it here.

Microsoft has released Update 6 Rollup for download. You can download it here at the Microsoft Download Center.

For additional information regarding the release, you can view the associated KB article here.

The Microsoft Dynamics CRM Team Blog has posted an article regarding a form load performance enhancement that is available if you download Rollup 5. Below is an excerpt, and you can read more about it on their blog post in the link below:

“Some customers extensively customize their CRM installation so that CRM is optimized for their unique business scenarios. When you add a lot of fields on an entity form you might notice it’s load time increases. The performance is not hampered on “out-of-the-box” Microsoft Dynamics CRM configurations. For the majority of users the default settings work fine. But for heavily customized installations, performance can become an issue….”

http://blogs.msdn.com/crm/archive/2009/07/22/microsoft-dynamics-crm-customized-entity-form-performance.aspx

Also, Rollup 5 is available in our previous IBIS CRM blogpost if you would like to download it.