Topic: ‘Business Intelligence CRM’

How much do you know about Microsoft Dynamics xRM? If you’re a Dynamics CRM Consultant or Partner, I’m sure you’ve heard some exciting rumors about the growth of the concept and potential that xRM has to offer. Click here to view a new article on MSDynamicsWorld.com regarding the urge by Microsoft to take xRM “to a new competitive level.”

In a generation where social networking is climbing off the charts in popularity, technology companies are adapting to the changing needs of their current and potential customer base. In October, Microsoft released the Social Networking Accelerator for Microsoft Dynamics CRM 4.0. This accelerator, one of many accelerators released in a new series of add-on solutions, allows you to utilize social networking solutions in partner with your Dynamics CRM 4.0 environment. Download it here from the CodePlex site to see how it can be beneficial to you. If you want to see the most recent news regarding the CRM Accelerators, click here to go to the post on the MSCRM Team Blog.

Microsoft Dynamics CRM Online has recently come out with some unbelievable new features and functionality. Click here to view the following information on the Microsoft team blog.

The blog illustrates the benefits that are provided through this new update:

1. Get Instant Online Access: Start a free trial of Microsoft Dynamics CRM Online in less than five minutes. Because sample data is loaded automatically with every trial, you can start modeling real-world scenarios immediately—and you can add or remove sample data at any time.

2. Increase User Adoption: Help reduce the learning curve and speed user adoption with a familiar Outlook interface. Installation and setup for this option is simple, so users can launch Microsoft Dynamics CRM Online for Outlook at sign-up.

3. Get Started Faster: The new Get Started Panes put context-based tools, tips, and guidance in your users’ hands. Located at the top of each view, these panes contain links to articles, videos, and helpful wizards to walk users through common tasks. Users may choose to hide or show individual panes—and the system will remember their preferences.

4. Start Working with Your Data: Administrators who manage customer data in other systems can easily import that data into Microsoft Dynamics CRM Online with the Data Import Wizard. Now, the step-by-step wizard allows you to import multiple files, save your import as a template for future use, and create new attributes and entities on the fly.

5. Track Your Outlook Data: The Microsoft Dynamics CRM Online November 2009 Service Update makes it easy for users to import their Outlook contacts in bulk. The Add Contacts Wizard helps you to quickly identify contacts to import by grouping them by company name, e-mail address, or user-defined categories. Users also have the option to import related e-mail messages and appointments.

6. Stay Connected: In addition to connecting through a web browser or the Outlook client, users can now access Microsoft Dynamics CRM Online through their mobile phone. Mobile Express is hosted in Microsoft Datacenters and is included with your subscription, at no additional cost.

7. Gain Valuable Insights: Take advantage of the new Home Page dashboard to start your day with an overview of your daily tasks and the business metrics that are important to you. Choose from more than 30 charts to help you visualize the health of your business. Administrators can also create custom charts for users.

8. Get More For Less: Gain more value from Microsoft Dynamics CRM Online, with a low subscription price of only $44 (U.S.) per user, per month. Each organization’s subscription includes:

• 5 GB of storage space
• 200 custom workflows
• 200 custom entities
• Offline capabilities
• Mobile Express

Additional storage can be purchased in increments of 1 GB for just $9.99 per month per organization.

The November 2009 Service Update contains more in depth information – view it here on the Microsoft Dynamics CRM website.

There is a new version of the Microsoft Dynamics CRM Statement of Direction available for download, both on PartnerSource and CustomerSource.

In this document, the leaders at Microsoft do a great job of keeping us in the loop in regards of where there headed in regards to xRM, V.Next, CRM mobile applications, CRM 4.0 accelerators, and more. This 27-page document provides us with some insight into what we can expect in the years to come. Definitely a great read.

We’ve moved the I.B.I.S. CRM blog to our new site at http://www.dynamicscare.com/blog/, where you’ll continue to find the latest news and tips on getting the most out of Dynamics CRM.

You’ll now find our Dynamics CRM posts at http://www.dynamicscare.com/blog/index.php/category/dynamics-crm/.

If you’ve subscribed to our RSS feed, you will need to update the URL in your feed reader.  Our Dynamics CRM feed is now located at http://www.dynamicscare.com/blog/index.php/category/dynamics-crm/?feed=rss2.

See you at DynamicsCare.com!

NEW ORLEANS – March 10, 2009 - Eloqua, the category-defining marketing automation leader and provider of best practices expertise for marketers worldwide, today announced that I.B.I.S., Inc. has earned its Eloqua Certified Partner status. I.B.I.S. delivers award-winning Microsoft CRM 4.0 services and business applications to mid-market organizations — providing complete business solutions that offer a rapid return on investment and a lower total cost of ownership.

To read more on the partnership between I.B.I.S., Inc. and Eloqua, please click on the following link:

http://www.ibisinc.com/documents/I.B.I.S._and_Eloqua_Partnership.pdf

Microsoft CRM Engineering for Enterprise team has recently released a sample whitepaper on customer implementation, available for download on the Microsoft Download Center.

“Working closely with contacts in a variety of technical, support, and field roles, the MS CRM Engineering for Enterprise (E2) team receives documentation and resources from which the broader CRM community can benefit. This paper provides a sample final report on the results, conclusions, and recommendations from a performance and scalability assessment of a customer’s implementation of Microsoft Dynamics CRM….”

To read more about this topic and to download the whitepaper, please click on the following link to the Microsoft Download Center:

http://www.microsoft.com/downloads/details.aspx?FamilyID=e76d8916-81a6-4330-90ae-b24f8263fff8&DisplayLang=en

“Microsoft SQL Server® 2008 contains a variety of features that, when implemented properly, can improve the performance of a Microsoft Dynamics® CRM 4.0 implementation and secure the data within that deployment….”

Click on the link below to navigate to the Microsoft Download Center and download the white paper:

http://www.microsoft.com/downloads/details.aspx?FamilyID=b5bb47a4-5ece-4a2a-a9b5-5435264f627d&DisplayLang=en

I.B.I.S., Inc., the Southeast’s premier Microsoft Gold Certified Partner, announced a new partnership with Fieldpoint Service Applications Inc. to provide Microsoft Dynamics clients with additional Professional Service and Field Service solution options. Fieldpoint, the leading provider of web based service management software, has developed Alert Advanced Service Management which fully integrates with Microsoft Dynamics GP and Dynamics CRM.

Click the link below to read the entire article:

http://www.ibisinc.com/press_releases.html

Latest new about how I.B.I.S. is expanding its Business Intelligence.

“I.B.I.S., Inc., the Southeast’s premier Microsoft Gold Certified Partner, announced a new partnership with Strategy Companion Corporation to provide Microsoft Dynamics CRM and ERP clients with Business Intelligence solutions…”

Click below to view the full press release:

http://www.ibisinc.com/documents/Strategy%20Companion%20Partnership.pdf