By Alex Hunt in AX - CRM - Sales & Marketing, Dynamics AX on Friday, December 16th, 2011
Telemarketing can play an important role in businesses that are searching for prospects, conducting surveys, launching new products, or staying in touch with customers. Given the large scope of some telemarketing call lists it is helpful to have a system such as Microsoft Dynamics AX 2012 there to manage the large amounts of information in a way that saves time and money. Continue reading to see how you can organize thousands of customer contacts and match them up with who from your organization will be calling them. Also, you will learn how to manage the feedback from the calls and view the progress with graphical statistics.
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By Dani Richardson in Dynamics AX on Friday, December 16th, 2011
What can your employees do for you? A lot, actually. Are you surprised? Employee Self Service is a feature included with the Enterprise Portal for Dynamics AX 2012 that can help make the Human Resources role better and allow the employee control over their personal information. Keep reading to find out more.
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By Mike Gooding in Dynamics AX, Lean, Production on Thursday, December 15th, 2011
Why would you want to schedule a Kanban? Surely this is not Lean?
Maybe not strictly Lean, but there are circumstances where you may want to compromise. For example, a product that is not frequently used, or does not fit well with a fixed Kanban Rule, or may be based on a Customers’ forecast.
Scheduled Kanbans can also be used in these manufacturing scenarios :
• Level Loading a work cell with scheduled demand on top of the fixed quantity Kanban jobs.
• Creating Kanbans based on a minimum stock quantity and minimum/maximum allocation keys to model seasonal demand that changes over time.
• Modeling build to order scenarios in batch sizes higher than the average sales or picking line, grouping demand into small batches.
• Modeling a mixed manufacturing environment(Trad & Lean ) where it makes sense to use a consistent way of reporting on the production floor using the Kanban reporting transactions. Read the rest of this entry »
By Merrie Cosby in AX Training, Dynamics AX, Production, Projects on Wednesday, December 14th, 2011
Scheduling tools are critical for manufacturing and engineering environments. It provides the ability to minimize production time and costs by identifying resources available and utilizing them in the most efficient manner possible.
The definition of scheduling is ‘To plan or appoint for a certain time or date’. To take it one step further, production scheduling is ‘The management and allocation of resources, events and processes to create goods and services’. Read the rest of this entry »
By Alex Hunt in Dynamics AX on Monday, December 12th, 2011
Microsoft Dynamics AX 2012 gives you the ability to manage campaigns within the system that makes it easy to distribute materials to prospects, customers, and even internal contacts. You have the ability to send out mass emails or even questionnaires to spread awareness or to obtain marketing research. Please continue to read to see how to setup the campaigns and what type of information you will be managing.
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By Dani Richardson in Dynamics AX on Friday, December 9th, 2011
To continue my theme of Human Resources related blogs, I’ll be explaining the process of posting available jobs on your Company’s Enterprise portal. One of the great features of 2012 is the ease of recruitment projects and their interconnectivity with Enterprise Portal. Keep reading for more on Job postings and EP.
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By Mike Gooding in Dynamics AX, Lean, Production on Thursday, December 8th, 2011
Today, Lean actually incorporates the best manufacturing processes from the USA, Germany and Japan…it’s not just a Japanese initiative.
It’s main purpose is to eliminate all the non value added(waste) activities from a process
There are 5 main Lean Principles Read the rest of this entry »
By Mat Grisham in Dynamics AX on Wednesday, December 7th, 2011
Dynamics AX is a powerful system that gathers loads of data about you business. To have such a large collection of data is beneficial in that you have records of transactions and it provides more information in the way of analysis. It can be a detriment, however, in that an ever-increasing database can become burdensome. Because of this, it is important to maintain well planned maintenance plans to archive and purge data. You could do this the hard way with SSMS where you have to define everything manually, or you could take some help from Microsoft and leverage the awesome power of IDM for AX.
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By Robert Stogner in Development, Dynamics AX, Production, Trade and Logistics on Tuesday, November 29th, 2011
When creating calendars to use in Dynamics AX, most users don’t want to spend a lot of time manipulating working days on each calendar especially when dealing with holidays and planned shut downs that affect the entire operation.
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By Andrew Stephens in Dynamics AX, Production on Monday, November 28th, 2011
Non-conformances in AX 2012 are used to report anything that may be an issue with a product. But that also comes with the stipulation that any non-conformance that is created, must have a product associated with it as well as a quantity of that product specified. When creating a non-conformance, the required information is a type, an item number, and a problem type. Also, if the type is customer or vendor, those accounts must be specified as well. Read the rest of this entry »
