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	<title>Microsoft Dynamics AX, CRM &#38; GP Blog &#187; AX &#8211; CRM &#8211; Sales &amp; Marketing</title>
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		<title>Telemarketing Call Lists in AX 2012</title>
		<link>http://www.dynamicscare.com/blog/index.php/telemarketing-call-lists-in-ax-2012</link>
		<comments>http://www.dynamicscare.com/blog/index.php/telemarketing-call-lists-in-ax-2012#comments</comments>
		<pubDate>Fri, 16 Dec 2011 22:06:19 +0000</pubDate>
		<dc:creator>Alex Hunt</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[Call LIst]]></category>
		<category><![CDATA[sales and marketing]]></category>
		<category><![CDATA[Telemarketing]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=8547</guid>
		<description><![CDATA[Telemarketing can play an important role in businesses that are searching for prospects, conducting surveys, launching new products, or staying in touch with customers.  Given the large scope of some telemarketing call lists it is helpful to have a system such as Microsoft Dynamics AX 2012 there to manage the large amounts of information in [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Exception of type &#8216;Microsoft.Dynamics.Ax.Xpp.ErrorException&#8217;</title>
		<link>http://www.dynamicscare.com/blog/index.php/exception-of-type-microsoft-dynamics-ax-xpp-errorexception</link>
		<comments>http://www.dynamicscare.com/blog/index.php/exception-of-type-microsoft-dynamics-ax-xpp-errorexception#comments</comments>
		<pubDate>Thu, 10 Nov 2011 15:05:51 +0000</pubDate>
		<dc:creator>Merrie Cosby</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[System - AX]]></category>
		<category><![CDATA[Trade and Logistics]]></category>
		<category><![CDATA[AX error]]></category>
		<category><![CDATA[CIL]]></category>
		<category><![CDATA[Credit Memo]]></category>
		<category><![CDATA[invoicing]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=7715</guid>
		<description><![CDATA[Recently received this error in AX 2012 when posting a sales order / return order invoice.  The fix was to run this process&#8230;it will take a few minutes.   &#160;]]></description>
		<wfw:commentRss>http://www.dynamicscare.com/blog/index.php/exception-of-type-microsoft-dynamics-ax-xpp-errorexception/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Processing Return Orders in AX 2012</title>
		<link>http://www.dynamicscare.com/blog/index.php/processing-return-orders-in-ax-2012</link>
		<comments>http://www.dynamicscare.com/blog/index.php/processing-return-orders-in-ax-2012#comments</comments>
		<pubDate>Wed, 09 Nov 2011 15:00:21 +0000</pubDate>
		<dc:creator>Merrie Cosby</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[AX Training]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[Trade and Logistics]]></category>
		<category><![CDATA[Return Management]]></category>
		<category><![CDATA[return orders]]></category>
		<category><![CDATA[RMA]]></category>
		<category><![CDATA[sales orders]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=7691</guid>
		<description><![CDATA[This functionality is significantly different from AX 2009 to AX 2012.  In AX 2009, a sales order form was used to designate a return order and an RMA could be entered against it, if required.  In AX 2012, there is functionality specific to return orders. Return orders are accessed through the Sales &#38; Marketing module [...]]]></description>
		<wfw:commentRss>http://www.dynamicscare.com/blog/index.php/processing-return-orders-in-ax-2012/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Assigning Prognosis &amp; Probability % in AX 2012</title>
		<link>http://www.dynamicscare.com/blog/index.php/assigning-prognosis-probability-in-ax-2012</link>
		<comments>http://www.dynamicscare.com/blog/index.php/assigning-prognosis-probability-in-ax-2012#comments</comments>
		<pubDate>Fri, 02 Sep 2011 17:47:02 +0000</pubDate>
		<dc:creator>Merrie Cosby</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[opportunity]]></category>
		<category><![CDATA[quotation]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[sales tracking]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=6020</guid>
		<description><![CDATA[Changes continue to be made to Lead and Opportunity Management in Dynamics AX.  In AX 2012, accounts receivable (AR) and sales (Sales and Marketing) are split into two unique modules.  Concentrating on sales, the Sales and Marketing module incorporates both the CRM functionality and sales functionality, including the leads, opportunities, quotations and sales orders.  The [...]]]></description>
		<wfw:commentRss>http://www.dynamicscare.com/blog/index.php/assigning-prognosis-probability-in-ax-2012/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Shopping for Catalog Functionality? ADAX Catalogs are all you need!</title>
		<link>http://www.dynamicscare.com/blog/index.php/shopping-for-catalog-functionality-adax-catalogs-are-all-you-need</link>
		<comments>http://www.dynamicscare.com/blog/index.php/shopping-for-catalog-functionality-adax-catalogs-are-all-you-need#comments</comments>
		<pubDate>Fri, 02 Sep 2011 15:01:25 +0000</pubDate>
		<dc:creator>Dani Richardson</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=5973</guid>
		<description><![CDATA[Does your Company have Catalogs? If not, have they been thinking of the possibility of catalogs to get product information out to the market? Are you looking for a basic Catalog solution? Well good news! Advanced Distribution for Dynamics AX introduces new Catalog features. These catalogs feature your products and can be used for different [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Setting up Resources Options for Routes in AX 2012 Webinar</title>
		<link>http://www.dynamicscare.com/blog/index.php/setting-up-resources-options-for-routes</link>
		<comments>http://www.dynamicscare.com/blog/index.php/setting-up-resources-options-for-routes#comments</comments>
		<pubDate>Tue, 16 Aug 2011 18:27:26 +0000</pubDate>
		<dc:creator>Merrie Cosby</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX Webinars]]></category>
		<category><![CDATA[System - AX]]></category>
		<category><![CDATA[Webinars]]></category>
		<category><![CDATA[capabilities]]></category>
		<category><![CDATA[resoures]]></category>
		<category><![CDATA[skills competency]]></category>
		<category><![CDATA[work center groups]]></category>
		<category><![CDATA[work centers]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=5432</guid>
		<description><![CDATA[Dynamics AX 2012 Production encompasses added functionality in scheduling resources. In lieu of work center groups and work centers, 2012 utilizes resource groups, resources, capabilities and worker/employee competencies to schedule resources. I find this to be much more flexible in allocating available resources and take some of the &#8216;starch&#8217; out of the process. I hope [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CRM in Microsoft Dynamics® AX</title>
		<link>http://www.dynamicscare.com/blog/index.php/crm-in-microsoft-dynamics-ax</link>
		<comments>http://www.dynamicscare.com/blog/index.php/crm-in-microsoft-dynamics-ax#comments</comments>
		<pubDate>Mon, 06 Jun 2011 17:50:34 +0000</pubDate>
		<dc:creator>Ann Cowgill</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[Dynamics AX Webinars]]></category>
		<category><![CDATA[Webinars]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=4458</guid>
		<description><![CDATA[Discover the functionality of CRM in Dynamics AX 2009. Title: CRM in Microsoft Dynamics® AX Speaker: Alex Hunt, I.B.I.S. Associate Consultant]]></description>
		<wfw:commentRss>http://www.dynamicscare.com/blog/index.php/crm-in-microsoft-dynamics-ax/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Using Alternate Quotes for Different Relations within the Same Opportunity in Dynamics AX 2009</title>
		<link>http://www.dynamicscare.com/blog/index.php/using-alternate-quotes-for-different-relations-within-the-same-opportunity-in-dynamics-ax-2009</link>
		<comments>http://www.dynamicscare.com/blog/index.php/using-alternate-quotes-for-different-relations-within-the-same-opportunity-in-dynamics-ax-2009#comments</comments>
		<pubDate>Wed, 07 Apr 2010 16:53:21 +0000</pubDate>
		<dc:creator>Merrie Cosby</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[Trade and Logistics]]></category>
		<category><![CDATA[Alternative quotes]]></category>
		<category><![CDATA[business relations AX]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=1689</guid>
		<description><![CDATA[Dynamics AX provides the ability to quote to prospective business relations or existing customers.  When quoting within Dynamics AX, you can easily create an activity or opportunity during the quotation process.   This functionality feeds back to the CRM module and allows an opportunity to be tracked using standard lead tracking criteria (i.e. anticipated close, probability [...]]]></description>
		<wfw:commentRss>http://www.dynamicscare.com/blog/index.php/using-alternate-quotes-for-different-relations-within-the-same-opportunity-in-dynamics-ax-2009/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Sales Force Segmentation in AX2009</title>
		<link>http://www.dynamicscare.com/blog/index.php/sales-force-segmentation-in-ax2009</link>
		<comments>http://www.dynamicscare.com/blog/index.php/sales-force-segmentation-in-ax2009#comments</comments>
		<pubDate>Wed, 24 Mar 2010 14:00:00 +0000</pubDate>
		<dc:creator>Brad Koontz</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[ax sales commissions]]></category>
		<category><![CDATA[ax sales management]]></category>
		<category><![CDATA[AX sales units]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=1742</guid>
		<description><![CDATA[There are a few ways to slice and dice your sales personnel in Dynamics AX.  Some are in the CRM module and some are in the AR module. The Sales Unit: In order to report sales by department, team or individual, you must group sales personnel into sales units.  Units can be defined by an [...]]]></description>
		<wfw:commentRss>http://www.dynamicscare.com/blog/index.php/sales-force-segmentation-in-ax2009/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Importing Contacts and Leads into AX2009</title>
		<link>http://www.dynamicscare.com/blog/index.php/importing-contacts-and-leads-into-ax2009</link>
		<comments>http://www.dynamicscare.com/blog/index.php/importing-contacts-and-leads-into-ax2009#comments</comments>
		<pubDate>Thu, 27 Aug 2009 15:53:11 +0000</pubDate>
		<dc:creator>Brad Koontz</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[AX-CRM Module]]></category>
		<category><![CDATA[Import Contacts]]></category>
		<category><![CDATA[Importing Leads]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=821</guid>
		<description><![CDATA[AX 2009 includes SysImport functionality which can be used to import leads and contacts.  Using this usually requires some development in Microsoft Visual Studio, but Microsoft has made available the files necessary to get this going without development.  The files are available here: CRMImports.zip Here’s the process: 1.    Basic &#62;Setup &#62; Import &#62; Documents In [...]]]></description>
		<wfw:commentRss>http://www.dynamicscare.com/blog/index.php/importing-contacts-and-leads-into-ax2009/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
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