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	<title>Microsoft Dynamics AX, CRM &#38; GP Blog &#187; AX &#8211; CRM &#8211; Sales &amp; Marketing</title>
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		<title>Using Alternate Quotes for Different Relations within the Same Opportunity in Dynamics AX 2009</title>
		<link>http://www.dynamicscare.com/blog/index.php/using-alternate-quotes-for-different-relations-within-the-same-opportunity-in-dynamics-ax-2009/</link>
		<comments>http://www.dynamicscare.com/blog/index.php/using-alternate-quotes-for-different-relations-within-the-same-opportunity-in-dynamics-ax-2009/#comments</comments>
		<pubDate>Wed, 07 Apr 2010 16:53:21 +0000</pubDate>
		<dc:creator>Merrie Cosby</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[Trade and Logistics]]></category>
		<category><![CDATA[Alternative quotes]]></category>
		<category><![CDATA[business relations AX]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=1689</guid>
		<description><![CDATA[Dynamics AX provides the ability to quote to prospective business relations or existing customers.  When quoting within Dynamics AX, you can easily create an activity or opportunity during the quotation process.   This functionality feeds back to the CRM module and allows an opportunity to be tracked using standard lead tracking criteria (i.e. anticipated close, probability [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Sales Force Segmentation in AX2009</title>
		<link>http://www.dynamicscare.com/blog/index.php/sales-force-segmentation-in-ax2009/</link>
		<comments>http://www.dynamicscare.com/blog/index.php/sales-force-segmentation-in-ax2009/#comments</comments>
		<pubDate>Wed, 24 Mar 2010 14:00:00 +0000</pubDate>
		<dc:creator>Brad Koontz</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[ax sales commissions]]></category>
		<category><![CDATA[ax sales management]]></category>
		<category><![CDATA[AX sales units]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=1742</guid>
		<description><![CDATA[There are a few ways to slice and dice your sales personnel in Dynamics AX.  Some are in the CRM module and some are in the AR module. The Sales Unit: In order to report sales by department, team or individual, you must group sales personnel into sales units.  Units can be defined by an [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Importing Contacts and Leads into AX2009</title>
		<link>http://www.dynamicscare.com/blog/index.php/importing-contacts-and-leads-into-ax2009/</link>
		<comments>http://www.dynamicscare.com/blog/index.php/importing-contacts-and-leads-into-ax2009/#comments</comments>
		<pubDate>Thu, 27 Aug 2009 15:53:11 +0000</pubDate>
		<dc:creator>Brad Koontz</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[AX-CRM Module]]></category>
		<category><![CDATA[Import Contacts]]></category>
		<category><![CDATA[Importing Leads]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=821</guid>
		<description><![CDATA[AX 2009 includes SysImport functionality which can be used to import leads and contacts.  Using this usually requires some development in Microsoft Visual Studio, but Microsoft has made available the files necessary to get this going without development.  The files are available here: CRMImports.zip Here’s the process: 1.    Basic &#62;Setup &#62; Import &#62; Documents In [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Understanding Synchronization with Dynamics AX2009 Global Address Book</title>
		<link>http://www.dynamicscare.com/blog/index.php/understanding-synchronization-with-dynamics-ax2009-global-address-book/</link>
		<comments>http://www.dynamicscare.com/blog/index.php/understanding-synchronization-with-dynamics-ax2009-global-address-book/#comments</comments>
		<pubDate>Mon, 24 Aug 2009 18:58:44 +0000</pubDate>
		<dc:creator>Brad Koontz</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[Trade and Logistics]]></category>
		<category><![CDATA[Global Address Book]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=754</guid>
		<description><![CDATA[In Dynamics AX2009, the Global Address Book is a repository for every Person OR Organization that your organization comes into contact with.  When you create a customer, vendor, employee, business relation, contact or competitor, a record is automatically created in the global address book.  This is handy, as you have visibility of relations between all [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Understanding Opportunities in AX2009 &#8211; CRM Module</title>
		<link>http://www.dynamicscare.com/blog/index.php/understanding-opportunities-in-ax2009-crm-module/</link>
		<comments>http://www.dynamicscare.com/blog/index.php/understanding-opportunities-in-ax2009-crm-module/#comments</comments>
		<pubDate>Tue, 11 Aug 2009 14:48:49 +0000</pubDate>
		<dc:creator>Brad Koontz</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[AX-CRM Module]]></category>
		<category><![CDATA[Opportunities in AX]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=712</guid>
		<description><![CDATA[One of the nice upgrades in AX2009 is the addition of Opportunities in the CRM module.  During a recent AX2009 -CRM module training event, it became clear that the term &#8220;Opportunities&#8221; doesn&#8217;t always fit nicely into the way some organizations think about their CRM process.  Here&#8217;s a quick overview of Opportunities and how they fit [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Internally Competing Quotes in Dynamics AX 2009 &#8211; CRM Module</title>
		<link>http://www.dynamicscare.com/blog/index.php/internally-competing-quotes-in-dynamics-ax-2009-crm-module/</link>
		<comments>http://www.dynamicscare.com/blog/index.php/internally-competing-quotes-in-dynamics-ax-2009-crm-module/#comments</comments>
		<pubDate>Fri, 24 Jul 2009 06:15:58 +0000</pubDate>
		<dc:creator>Brad Koontz</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>
		<category><![CDATA[Trade and Logistics]]></category>
		<category><![CDATA[Quotes]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=683</guid>
		<description><![CDATA[AX 2009 has a lot of great upgrades in the CRM area, including the use of linked and alternative quotations.  Sometimes, a customer may request two or more quotations that may relate to mutually exclusive projects or purchases.  The first quotation is the parent quotation and the suceeding quotations are children. To link the quotations: [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>New Training Manuals Available for Dynamics AX 2009</title>
		<link>http://www.dynamicscare.com/blog/index.php/new-training-manuals-available-for-dynamics-ax-2009/</link>
		<comments>http://www.dynamicscare.com/blog/index.php/new-training-manuals-available-for-dynamics-ax-2009/#comments</comments>
		<pubDate>Mon, 13 Jul 2009 15:43:06 +0000</pubDate>
		<dc:creator>Brad Koontz</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[AX News]]></category>
		<category><![CDATA[AX Training]]></category>
		<category><![CDATA[Dynamics AX]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=608</guid>
		<description><![CDATA[Microsoft has recently released a second wave of new and updated AX2009 training manuals. They are available on CustomerSource. https://mbs.microsoft.com/customersource/training/trainingmaterials/student Inventory Costing and Validation CRM in Microsoft Dynamics AX 2009 Application Integration Framework Reporting and Business Intelligence Expense Management Warehouse Management]]></description>
		<wfw:commentRss>http://www.dynamicscare.com/blog/index.php/new-training-manuals-available-for-dynamics-ax-2009/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Setting Up Outlook Synchronization in Dynamics AX 2009</title>
		<link>http://www.dynamicscare.com/blog/index.php/setting-up-outlook-sychronization-in-dynamics-ax-2009/</link>
		<comments>http://www.dynamicscare.com/blog/index.php/setting-up-outlook-sychronization-in-dynamics-ax-2009/#comments</comments>
		<pubDate>Mon, 04 May 2009 06:27:06 +0000</pubDate>
		<dc:creator>Brad Koontz</dc:creator>
				<category><![CDATA[AX - CRM - Sales & Marketing]]></category>
		<category><![CDATA[Dynamics AX]]></category>

		<guid isPermaLink="false">http://www.dynamicscare.com/blog/?p=181</guid>
		<description><![CDATA[It seems like the more customers know about the Dynamics AX 2009 CRM module, the more they seem to like it as their CRM solution.  We have had a few inquires lately about Dynamics AX 2009 CRM-module integration with Microsoft Outlook.   Outgoing messages from Dynamics AX are stored in Outlook, and lists of email address [...]]]></description>
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		<slash:comments>2</slash:comments>
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